We’re a software company in Caracas. We build custom systems, and we run four of our own — dual currency, local payment rails, staff working in Spanish. Venezuela, México, Chile and Panamá.
UTC−4, no daylight saving. Same clock as New York from March to November.Four systems of ours in production.
None of these are opinions. They are the constraints any system has to satisfy to be usable here, and they are the reason software ported straight from another market tends to get abandoned in the first quarter.
You will price in dollars and collect in bolívares at the day’s BCV rate. The rate has to be frozen at the moment of payment — otherwise the reconciliation that balanced this morning does not balance tonight, and nobody can tell you why.
The SENIAT homologation regime was repealed. Any vendor still selling you “SENIAT-certified invoicing” is describing a rule that no longer exists — which tells you how recently they looked.
Pago móvil, bank transfer, cash and dollars — often on the same day, sometimes inside the same transaction. A checkout that assumes a card is a checkout your staff will work around, on paper, within a week.
Your cashier, your warehouse lead and your service desk will not adopt an English interface, whatever the head office runs. Our systems are written in Spanish first and reported on in whatever language you need second — not machine-translated after the fact.
Caracas is UTC−4 and does not observe daylight saving. From March to November that is the same clock as New York; the rest of the year we are one hour ahead. Chicago is one to two hours behind us, the West Coast three to four. There is no overnight handoff and no waiting until tomorrow for an answer.
We don’t only build software for this market. We operate in it, which is a different kind of claim and an easier one to check.
Scheduling, clinical records, billing and the report of who hasn’t paid yet, in one place.
Players book and pay from the phone. The club takes no booking commission and charges court time and consumption as one payment.
Inventory by part number, service orders, line-by-line quote approval, and a cash drawer that reconciles — or says exactly where it doesn’t.
Invoicing and sales control, issued through the digital print partner described above.
Pablo QuinteroPresident · Colegio de Odontólogos de VenezuelaWith Dacosi we took the digital leap our organization needed. We went from slow, manual administrative processes to a centralized system that sped up our handling of paperwork and gave us real-time statistical visibility.
Carlos Camperos, MBACo-founder · CopathyWe went from spending hours organizing forms and pulling data by hand to having all of our onboarding and operations centralized. We now measure and deliver metrics to our clients far faster.
Lermit Rosel PucheDirector · Instituto Venezolano de Especialidades Odontológicas (IVEO)Handling payments by hand and coordinating students through WhatsApp groups was exhausting. The virtual classroom Dacosi built centralized our enrollments, online classes and assessments, giving our institute the step up in digital quality we were looking for.
Translated from Spanish. The original wording, and the rest of the client list, are on the Spanish site.
A defined scope delivered in parts, so you are using the first piece while the rest is built.
A team working only on your system, inside your process and at your cadence.
The system already exists and has to keep up with a business that keeps changing.
We deliver the system and agree a payment schedule you can carry, rather than asking for the full amount before anything exists. For a company still sizing its exposure to a new market, that moves risk off your side of the table and onto ours.
We also work as a development team for companies in México, Chile and Panamá, on the same three engagement models. Same time zone advantage, same people. The ground conditions above stop being the point, and the work is judged the way any development contract is.
Talk to us about that instead
Describe the operation and where it is going. We’ll tell you what we’d build, what we wouldn’t, and what you can run on something that already exists.
Messages and calls. In Venezuela this is how business actually gets done — not a fallback channel.